Privacy Policy
Last updated: June 2, 2026
This Privacy Policy describes how Christopher Michael Carlin, doing business as Atlas Works ("Atlas Works," "we," "us," or "our") collects, uses, and protects information in connection with our missed-call text-back and lead-management services. Atlas Works is a sole proprietorship based in Massena, New York.
Information We Collect
We may collect the following information:
- Contact information — your name, phone number, and email address.
- Communication content — the text messages, call details, and inquiries you exchange with us or with a business that uses our service.
- Service details — information you provide about the work you are requesting (for example, the type of job and your location).
How We Use Information
We use the information we collect to:
- Respond to your call or message, including sending an automated text reply if your call is not answered.
- Understand and qualify your request, and help schedule an estimate or appointment.
- Send appointment confirmations, reminders, and related follow-up messages.
- Operate, maintain, and improve our services.
SMS Communications
When you call a business phone number serviced by Atlas Works and we are unable to answer, you consent to receive automated text messages from Atlas Works (Christopher Michael Carlin) at the phone number you called from. You may also consent by submitting your phone number and checking an SMS consent box on one of our web forms.
Types of messages: a text reply notifying you that we received your call, conversational follow-up to understand your request, appointment confirmations, and appointment reminders. These messages are conversational and service-related.
Message frequency: varies based on your interaction with us.
Rates: message and data rates may apply depending on your mobile carrier plan.
Opt-out: you may opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.
Help: reply HELP to any message for assistance, or contact us at chris@getatlasworks.com.
We do not sell or share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing, promotional, or lead-generation purposes.
How We Share Information
We share information only as needed to provide our services:
- With the business you contacted, so they can serve your request.
- With service providers that help us operate (for example, our messaging and CRM platforms), bound to handle data on our behalf.
- When required by law.
We do not sell or share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing, promotional, or lead-generation purposes.
Data Retention
We retain your information for as long as needed to provide our services and to meet legal or recordkeeping obligations. You may request deletion of your information by contacting us.
Your Choices
You can opt out of text messages at any time by replying STOP. You may request access to, correction of, or deletion of your personal information by emailing us at chris@getatlasworks.com.
Contact Us
Atlas Works (Christopher Michael Carlin)
Massena, NY
Email: chris@getatlasworks.com
Phone: (315) 713-7050